01TRACKS LLC is a software development company based in Amman, Jordan. 01Tracks was established in 2006 by a competent team having a combined experience of over 40 years in the IT and software development fields. 
01Tracks vision is to be the best paramount software solutions developer in the region by excelling in satisfying our customer needs in the fast changing market through our dedication, value added efficient high quality products, sharp technology expertise complying with best practices in the field.
Alameh Networks is now the official partner for 01Tracks in the State of Qatar, offering ShortMaze an ITIL V3 webbased service desk software.

ShortMaze is an ITIL web-based service desk software that ensures the best alignment with the business and sets internal and external control processes for incidents, problems, and change requests.